Privacy Policy — Storeforge

1. Information We Collect

We collect the following types of information when you use the Platform:

Account information: email address, name, and password (stored as a secure hash).
Transaction data: order details, billing information, and purchase history.
Usage data: pages visited, search queries, and interaction logs.
Device information: IP address, browser type, and operating system.

2. How We Use Your Information

We use collected information to:

Provide and improve the Platform's services.
Process transactions and send related notifications.
Respond to customer support requests.
Send transactional emails (order confirmations, password resets).
Detect and prevent fraud or abuse.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

Vendors: limited order information necessary to fulfill your purchase.
Payment processors: billing information required to complete transactions.
Service providers: third-party tools that help us operate the Platform, bound by confidentiality agreements.
Law enforcement: when required by applicable law or to protect rights and safety.

4. Cookies

We use cookies and similar technologies to maintain your session, remember your cart, and analyze Platform usage. You can control cookie settings through your browser, though disabling cookies may affect Platform functionality.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting support.

6. Security

We implement industry-standard security measures including encryption in transit (HTTPS), bcrypt password hashing, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, and to opt out of certain processing activities. To exercise these rights, please contact us through the Platform's support channels.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us through the Platform's support channels.